We’re changing the way we are shipping

Having listened to your various opinions, we have now decided to offer you three ways to receive your ashmei garments.

If you spend over £100, €150 or $150, your shipment will be now be delivered to you tracked and signed – and completely free. If you need your garments quickly, we are now able to offer you a premium delivery service. All other orders will now come at a flat rate cost.
Below you will find a little more detail on the shipping options relevant to where you live in the word.

UK Deliveries

Next Day Free Shipping: Will be applicable on all orders over the value of GBP(£)100 and sent via DPD Local using a next day service. To guarantee a next ‘working’ day service orders will need to be placed by 2pm GMT. Orders placed after 2pm on a Thursday will not be delivered until the following Monday.

Next Day Delivery: Will be applicable on all orders under the value of GBP(£)100 and sent via DPD Local using a next day service and charged at GBP(£)4.95. To guarantee a next day service orders will need to be placed by 2pm GMT. Orders placed after 2pm on a Thursday will not be delivered until the following Monday.

Next Day Before 9am: Is available on all orders, charged at GBP(£)9, sent via Royal Mail Special Delivery Guaranteed®. Orders placed on non-working days will take 1-2 days longer to process. To guarantee a next day service orders will need to be placed by 3pm GMT. Orders placed after 3pm on a Friday will not be delivered until the following Monday.

Please note that orders to the Scottish Highlands and offshore can take two working days.

EU Deliveries

Free Shipping: Will be applicable on all orders over the value of EUR(€)150 and sent via Royal Mail International Tracked and Signed for a delivery within 4-7 working days.

Standard Delivery: Will be applicable on all orders under the value of EUR(€)150 and sent via Royal Mail International Tracked and Signed for a delivery within 4-7 working days and charged at EUR(€)10.

Special Delivery: Is available on all orders, charged at EUR(€)20, sent via DHL for a delivery within 1-2 working days. Orders placed on non-working days will take 1-2 days longer to process. Orders placed after 2pm GMT will not be processed until the following working day. Orders placed after 3pm on a Friday will not be processed until the following Monday.

Worldwide Deliveries

Free Shipping: Will be applicable on all orders over the value of USD($)150 and sent via Royal Mail International Tracked and Signed for a delivery within 7-10 working days.

Standard Delivery: Will be applicable on all orders under the value of USD($)150 and sent via Royal Mail International Tracked and Signed for a delivery within 7-10 working days and charged at USD($)15.

Special Delivery: Is available on all orders, charged at USD($)20, sent via DHL for a delivery within 1-3 working days. Orders placed on non-working days will take 1-2 days longer to process. Orders placed after 2pm GMT will not be processed until the following working day. Orders placed after 3pm on a Friday will not be processed until the following Monday.

Please note that most courier companies and postal services will try to deliver the package twice if there is nobody in at the time of the first delivery attempt. Unfortunately, ashmei cannot be held responsible for any non delivery of orders due to failed delivery attempts. It will be then responsibility of the customer to arrange further attempts with the courier service or postal service or collect the package from the local depot.

Whichever way you choose to ship with us, thank you for your support and for being part of the growing ashmei family.