We automatically upload your tracking information when we fulfill an order. Simply click on the order in your account to view and track your parcel

We aim to dispatch all orders placed before 3pm, the same day. Where you are in the world will determine how long your order takes to reach you. For full information please visit our shipping page

All the information regarding shipping can be found on our shipping page, found here

We use all major carriers, and local courier partners. For more information, see our shipping page found here

We always aim to make sure our customers love our products, but if you do need to return an order, please use our Returns Form and email hello@ashmei.com. Our team will take you through the process.

Some styles are replenished regularly, but others are produced in shorter runs. Please request a back in stock notification from the product page to be alerted if an item becomes available.

Our clothing is designed to fit for optimal comfort and performance, to help you choose the right size, we've put together a complete sizing guide. Sizing for individual garments is available on the product page. 

We are based in the UK and we were founded in 2011, in the Chilterns. 

Our production facilities are located worldwide depending on the skill set required for various products, however the majority of our production is based in europe. You can find more information on our products and material choices here.